Menu
Your Cart

Delivery Information

Next Day Deliveries

D'n'A offer a next-day courier service on all frozen products which are in stock at the time of ordering, providing that the order is placed between 00.01am on Monday and 10.00am on Thursday.

All orders placed after 10.00am on Thursday and all day Friday, Saturday and Sunday will be despatched on Monday for delivery on Tuesday.

Orders for non-frozen products placed between 10.00am Thursday and 10.00am Friday will be despatched on Friday for delivery on Monday.

Orders which contain both frozen and non-frozen products will be treated as a frozen product order for despatch purposes.

Order DayDelivery Day
MondayTuesday
TuesdayWednesday
WednesdayThursday
ThursdayFriday
FridayTuesday
SaturdayTuesday
SundayTuesday

 

Next Day Delivery Costs

Please note there is a minimum order of 7kg for frozen food, which are only despatched Monday to Thursday.

Orders from 1kg to 20kg - £7.50.

Orders over 20kg - £7.50 plus 30p for each additional kilo.

For example an order of 30kg would cost £7.50 plus £3 (10kg x 0.30) = £10.50

Delivery costs are subject to VAT

 

Next Day Delivery Costs - Isle of Wight

Orders up to 10kg - £18.99

Orders over 10kg - £18.99 plus 46p for each additional kilo.

 

Restricted Postcodes

We are at present unable to offer a next day delivery service to the following postcode areas.

AB37-38, AB41, AB42-45, AB51-56, FK17-21, HS, IV1-20, IV21-28, IV30-36, IV40, IV41-51, IV52-54, IV55-56, IV63, KA27-28, KW1-9, KW10-14, KW15-17, PA20-33, PA34-40, PA41-80, PH15-26, PH30-41, PH42-44,PH49-50, ZE.

We can still deliver to these areas, so please phone us on 01977 613579 to discuss the available options.

We can also deliver to the Isle of Man, the Channel Islands and Northern Island please phone us on 01977 613579 to discuss the available options.

 

Timed Deliveries

Our couriers (APC) will normally deliver your order during the day between the hours of 8.00am and 6.00pm.

We can offer a morning delivery at a surcharge on our normal courier costs.

For a guaranteed delivery by 12.00 noon the surcharge is £5.50

Please note this service is not available for the Isle of Wight, the restricted areas or in the following postcode areas:

DD5-11, DG, EH43-45, FK8, ML12, TD.

 

Local Deliveries

We also offer a Next Day Delivery Service to the WF area at a cost of £5 for up to 20kg.

Orders over 20kg will be subject to the normal additional charge of 30p for each extra kilo.

Alternatively, we also offer a local evening delivery service to some nearby towns for a reduced cost of £2.00.

Days and areas covered are as follows, we hope to expand this service in the future.

Monday Evening - Ackworth, West Yorkshire

Wednesday Evening - Birstall, West Yorkshire

Friday Evening - Hemsworth, West Yorkshire

 

Collections

You are welcome to collect your order from our retail outlet in Hemsworth, West Yorkshire.

Please select 'Pickup from Store' on the checkout page and add your preferred day in the comments.

We will send you a text message when your order is ready for collection.

 

Delivery Terms & Conditions

Our delivery charge is based on the consignment weight and delivery location and includes the packaging costs.

All delivery costs are subject to VAT at the prevailing rate, which is currently 20%.

All frozen products are packaged in insulated boxes, which should keep your order frozen for up to 48 hours.

If you are ordering frozen goods and not going to be at home, please enter a safe place in the comments box for the courier to leave your order.

If the courier is unable to deliver your order within 48 hours due to no-one home and no safe place specified, we will not be liable to replace or refund your order should the frozen goods be unfit for consumption.

In line with current guidance on Covid-19, all deliveries are contactless and a signature is not required, the driver will take a photograph to confirm the delivery.

We will not accept liability for any missing order shown to be left by the GPS tracking/photos from our couriers.

 

Review of this Policy

We keep this Policy under regular review.

This Policy was last updated on 27th December 2020.